Privacy Policy
Last Updated: January 27, 2026
At PietroPinto.Cloud, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you provide to us, including but not limited to:
- Name and contact information (email address, phone number, mailing address)
- Payment information (credit card details, billing address)
- Account credentials and authentication information
- Business information (company name, tax identification numbers)
- Communication preferences
1.2 Technical Information
When you use our services, we automatically collect certain technical information:
- IP addresses and location data
- Browser type and version
- Device information
- Usage data and service logs
- Cookies and similar tracking technologies
1.3 Customer Content
We may process and store content that you upload, transmit, or store through our services, including:
- Website files and databases
- Email communications
- Application data
- Backup files
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our hosting, VPS, email, and AI coding services
- Account Management: To create and manage your account, process payments, and send service-related communications
- Customer Support: To respond to your inquiries, provide technical support, and resolve issues
- Security: To protect our services, prevent fraud, and ensure the security of your data
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Business Operations: To analyze usage patterns, improve our services, and develop new features
- Marketing: To send you promotional materials (with your consent) and inform you about new services
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
3.1 Service Providers
We may share information with third-party service providers who perform services on our behalf, such as:
- Payment processors
- Cloud infrastructure providers
- Email service providers
- Analytics and monitoring services
3.2 Legal Requirements
We may disclose your information if required by law, court order, or governmental authority, or to:
- Comply with legal obligations
- Protect our rights and property
- Prevent illegal activities
- Ensure user safety
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security audits and monitoring
- DDoS protection and intrusion detection
- Regular backups and disaster recovery procedures
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records
When you cancel your account, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it for legal purposes.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data
- Objection: Object to processing of your information
- Withdrawal of Consent: Withdraw consent for data processing
- Opt-Out: Unsubscribe from marketing communications
To exercise these rights, please contact us at contact@pietropinto.cloud.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content
- Improve our services
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our services.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. GDPR Compliance (European Users)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
- Right to be informed about data processing
- Right of access to your data
- Right to rectification
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Rights related to automated decision-making
Our legal basis for processing your information includes:
- Performance of a contract
- Legitimate business interests
- Legal compliance
- Your consent
11. California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
- Know what personal information is collected
- Know if your personal information is sold or disclosed
- Opt-out of the sale of personal information
- Access your personal information
- Request deletion of your personal information
- Non-discrimination for exercising your privacy rights
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an email to your registered email address
- Displaying a notice on our services
Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We will respond to your inquiry within 30 days.